Sky Costume Tracking Order Status

Update. I just received an update from USPS saying my package is to be delivered today 19 days after I purchased. This company had great reviews until this year. I am guessing that they are being effected by all the backed up distribution issues that are happening across this country right now. Within hours I received communication from the company. This is the second email I received from the company, the first one was personal directly about my order and this one. “Hello Due to large number of emails about Halloween orders, there occurs an error on our mail box from Oct.14-17th which made most of emails couldn't be received these days. If you have contacted us for urgent orders during this period, please send it again to us and we will check the order for you. Have a great day” YOU WILL NOT GET YOUR COSTUME!!! I ordered over a month ago and it is saying it is at a facility in NY since Oct 1st and today the 18th no updates. USPS has not received the package. Going to make a claim on my bank card.

I have lot's of costumes from cosplaysky... as Okita Souji (FGO), Hatsune Miku ribbon girl, Edmond Dantes (FGO) and Altair (Re:Creators) well I cannot say it made without mistake.. but still something like that could happen... Okita Souji was made really great I specially love leather smors for leg sand arms... only black belt was sent me in wrong size on Hatsune Miku I didn't find any problem Edmond.. at cape was mistaken one gem with other color like the others... size was kinda off, for bias they use just cutted leather fabrics.. which is sad because the yould use bias and there would not be any stitching threads.. but used materials are great.. but I would recommend more precisely work with sewing details on Altair again stripes with just cutted fabric and sewed on... and ornament was off middle... and I didn't know that they're sending hat separated from dress so I wan really mad when I received just costume but hat came week after.. but othervise it looked same as pics they still have to work on details and sewing quality and be aware of these mistakes