Sk:n Clinics Lead Generation Tracking Order Status

The staff at the clinic are polite and professional the treetment I am receiving is first clas the products supplied work

Jenny is an absolute gem. I had the best experience at the clinic which is located at Manchester St James’s square. She ensured I was comfortable and informed about the treatment I was to receive. She went above and beyond to make sure I was looked after well. I would recommend this clinic to all friends and family without any hesitation. I look forward to my future sessions at this amazing clinic. Thanks everyone for the excellent service and care you provide.

Staff always take care of me well and ensure that I know what to do under various scenarios which makes me feel much more relaxed about treatment. I have seen really good hair reduction so far. I will take a brief pause in treatment, I have used up my packages of treatments, and moving house but if SKN are doing what I need locally to my new house then that would likely be what I choose to do when moved in as the Brighton team have been soo wonderful!

This is an aggregated review of Sk:n as there are similarities with my experiences over time, the latest being on 28th August 2023. I have given sk:n over 3 weeks to address my concerns but without reply. Overall Sk:n seem to cover all the bases so you’re likely to find a solution to whatever treatment plan you might need, so full marks for that. They offer high quality of treatments backed by extensive experience of their medical and clinical teams which is very reassuring. I’ve been to Epsom, and latterly Guildford and the Staff at Reception are welcoming and professional. On the plus side, once you get through some of the logistical challenges of dealing with Sk:n the main challenge that I have repeatedly experienced is establishing clarity over costs. They will claim that in terms of costs, and using General dermatology pricing as an example, consultations start from £110, which is clear. However, treatment costs, which despite some itemised cost tariffs (which are outlined on their website) aren’t always clear. This is where I have experienced problems and having had the prescience of mind after a short assessment and before starting treatment enquired what the costs would be. The costs given were (much) higher than I anticipated so declined to take this further. Had the treatment started without me asking this question I would have, de facto, been committed to pay. Like many businesses these days, where there is a branch network of offices (or in this case Clinics), and the drive to have some centralised function to coordinate appointments and other admin issues is, at face value, a good idea. However, this also has to benefit the customer/client and in the case of Sk:n this, in my experiences, is questionable. I have found that using Sk:n’s centralised system very frustrating. Many, like myself, like to forge a relationship with their local Clinic but finding a direct line or e-Mail addresses isn’t an option. I had to take time out to drive to ski:n Guildford to establish the finer detail, which was successful. Overall Sk:n do offer a professional treatment and service but will be looking elsewhere in the future.

I am disappointed with the results of laser hair removal. When you are in the laser cycle the hair doesn’t really grow in between sessions so you think the results are great, however when you are out of the laser cycle and no longer having appointments you realise the results are not so great. I have spent thousands of pounds however feel almost as hairy as I did before I started and am still shaving my armpits daily despite having had around 20 sessions on them. You are told 8-12 sessions should be enough. I also feel that having the reviews 8-10 weeks after appointments is too soon as you are not yet fully back in the shaving cycle so do not yet know what your actual results are going to be. Whilst the staff are friendly, they have told me that I am a unique case and they don’t know what is happening and say I would need to keep paying for more sessions which I will no longer do. Also my friend has had a similar experience at another skn clinic