MissA (US) Tracking Order Status

I can't believe that the prices are that low for the products that you can get! My new find is the skincare line, I got all the little storage organizers are reusable makeup wipes and I really love them! The only thing is that shipping is super long :( and the tracked delivery option is hit or miss. 2 times I ordered with tracked shipping and I never got the tracking, and the last time I chose to just not get the shipment tracked and I actually did get tracking. So confusing!

I love shopping at shop miss a, I think their stuff is decent, decently priced & good quality. My last order I received mostly a lot of makeup but I did get a wrong item. So I reached out to customer service, letting them know that I was given the wrong primer. I waited till the 13th for them to give me a response. The representative is named Pamela, she gave me two options, one is a 2$ coupon or a reshipment. I answered, letting them know I want the reshipment & that was that. On the 15th they responded telling me that I didn't respond back which I did & I have my receipts. So I responded again & till this day didn't get my new primer. I waited patiently & miss Pamela has yet to let me know if I ever got a reshipment. This is not the first time I have been given a wrong item. I have had it resolved but for some reason this time I didn't get anything. The item costed a dollar, yes I could buy another one but why offer to reship the correct item & not answer back or not send it. I didn't even bother because it takes them a while to answer back & it ain't even worth it. But they really need to be double checking the items instead of just throwing any random items in bags & customer service really needs to improve a bit more. I purchased my items on the 25th of Nov, so that was my experience & again I'm just disappointed by the customer service being lazy this time. Will I stop shopping there? No, but I will definitely not buy there during the holidays next time.

Have used 3 times. Never a problem. Good quality. Always message when been dispatched. I would use again and recommend

Commander deux fois sur le site, produits de bonne qualitées surtout les eponges que je n'achète plus que chez eux. Vous pouvez foncez pour les liner liquides et les gloss/rouge a lèvres également. Seul hic le prix des frais de ports mais c'est justifié car le colis arrive d'Amérique. Compter 10-15 jours pour réceptionnée votre commande

I've ordered form this website multiple times, the products are good from what i've ordered. The only problem I had was I was sent the wrong brush set but they sent me the right one after I emailed them and i was able to keep the one they sent me by accident for free.