Bala Tracking Order Status

I would never recommend this brand to anyone!! I ordered balance blocks, jump rope and balance ball on October 18th. To this day (October 27) no process have been made, literally none! I have reached out to them yesterday, no response. Reached out again both from contact us and instagram, no response. Finally I get a hold of someone from their chat bot. So, the balance blocks and jump rope(the color I picked) are not in stock but the balance ball is. Though, they didn't even send the item were in stock, or let me know what the heck was going on. If I didn't reached out, I would have never known. The blocks will be in stock next week, and jump rope in pink will take 2 months!!!! And they asked if I wanna have a different color than pink, than they have it in stock. Like why the hell no one asked me?? Were they gonna wait 2 months??? What a terrible business model! Don't ever shop from them if you don't wanna lose your sanity!!