Shef Tracking Order Status

They don't answer a telephone they do not acknowledge an order My food was supposed to be delivered between 3:00 and 5:00 and it's already 6:30 and there's no sign of the food and no response from them. However, in their favor, they did deliver the food although a bit late and decided no to charge me.

Shef Murray cooked without much salt and that’s what my doctor ordered. And all 3 dishes were fabulous. I’ll be back for more! So very good!! Thanks Patsy Fleming

I have had a few nice but overly expensive orders delivered. One time the driver misdelivered to the wrong address and a neighbor down the street was kind enough to bring me my food. One time they misdelivered and I was upset to have no food and no way to speak to customer service. I did send an email and they refunded me the next day. As the food gets more and more expensive (as well as how many chefs are sending frozen food, which shef encourages), it gets more difficult to justify ordering from them versus regular takeout/delivery from a restaurant. I’m no longer sure of the benefit.

I appreciate the concept, but if I want food from my freezer, I'll just go get some out of my freezer. And if it's advertised as a16-oz portion, but an 8-oz container shows up... it ruins the mood. Also, I signed up as a Shef, but after reading the reviews, I think I'll pass. I spent decades in the business, cooking in fine dining kitchens, and I expect a lot from the people who are making money off of my hard work. I don't think this would be a fit.

I absolutely love Shef, and am so grateful to be able to order homemade and delicious food from members of my local community. All of the food I have ordered so far has come exactly as planned and has been so delicious! I especially love that the cuisines of so many countries and regions are represented. I spent a couple of years living in South India and really miss the food. I have been able to get amazing South Indian dishes that I just can’t find in restaurants, even in a big city like Los Angeles. I highly recommend Shef - it’s a great service, the food is fantastic and a great value, and the mission and impact to the community is positive and inspiring!