Shear Comfort Ltd. Tracking Order Status

The product is OK, but the "customer service" is terrible!! I bought sheepskin seat covers for my 2019 Mazda CX-9 and they don't fit correctly. I have contacted the company, sent them detailed explanations of the problem, pictures and all I get is the run around. Most recently, I have been told that they tried to call me, but their number isn't on my call history nor is there a voicemail on my phone. Installation of this product is a real hassle but the material of the seat cover is good. The clips used to secure the product are substandard, several snapped and I had to fashion my own. I paid $400.00 for these covers and wouldn't again nor would I purchase from them again.