Shangri-La Hotels and Resorts Tracking Order Status

We stayed at Shangrila for two nights.I can’t praise enough the staff and hotel itself. Upon arrival we were upgraded to a city view room which was amazing. Our room was facing St Paul’s Cathedral and other famous landmarks. The views were absolutely breathtaking.I decided to use the pool and sauna. It was brilliant! Again stunning views as the pool is located on the 52nd floor. Breakfast was delicious with great selection of cold and hot food, fruits, pastries. The facilities at the hotel are great but what makes everything perfect is people, the staff. A big thank you to duty manager Tylor, staff at the reception, especially Jasmine, Andzelika, pool attendant. You made our stay memorable.❤️

I've stayed at the Shangri-La hotel a few times and have always had a great experience. I'm surprised by the comments of some because I have had nothing but an excellent stay each time.

Stayed here for 3 nights recently. Staff great, location great , beach and grounds great. Dining very good to fair at best dependant upon location. However rooms and accommodation seriously sad and in desperate need of a make over and upgrade. More so when you consider the price charged. Just arrived here from a similar level hotel okada and that is light years ahead in all aspects of accommodation. Time to stop resting on past laurels and use some of that money you charge to improve your accommodation commensurate with the price tag charged

I stayed at the Hong kong resort and it was amazing. from service to the view, everything was perfect!

One of the best hotels worldwide. I always enjoy to stay at Shangri-La. Always a pleasure. Highly recommended.