Sewingmachinesplus Tracking Order Status

I have bought two separate machines from these people who call me a VALUED Customer. I bought a Janome MC6650 for myself and I loved it sew sew much. I wanted my sister to find the same Joy that I had found through quilting. I am a disabled veteran who has Multiple Sclerosis. They say that quilting is good for MS!! Stress is not Good When I bought her a Janome MC6650 and I asked them to go ahead and throw in a walking foot and a quarter inch foot with guide. They through in a walking foot and a quarter inch foot for a different Janome. Seriously I recently realized I want to look into a long arm. But Geez

Placed an order over Thanksgiving weekend, we're in Christmas week and the product hasn't even shipped yet. When I call, they blame it on the manufacturer and hide behind being a 'drop shipper'. The product description didn't say anything about an extended delay or that it would be ordered from the manufacturer. I won't order from them again.

I ordered and received a Juki HZL-G120. I only had it opened and out of the package 1 day and noticed right away the tension was messed up and the machine wouldn't run smooth. When I took the bobbin out I noticed red fibers in the bottom of the machine. clearly this was a used machine. When I called to get a return, they told me I was subject to a 20% restock fee. Never again will I shop with this dishonest company!

I placed an order in august, and it has never arrived. They claim it was delivered to me, but seeing as during Covid I have barely left my house, and it has never arrived, I can only assume this business is an online scam.

Times five stars! Awesome great customer service. Order arrived 4 days later. Just what I needed/wanted. Discussed my purpose with Nicolas and he directed me to exactly the right things and at a lower cost! I highly recommend sewingmachinesplus.com, even if you do what I did and call on the phone...it was worth the wait, they’re just that busy!