Sea Eagle Boats Tracking Order Status

I've previously owned two other Sea Eagle boats, including a sport runabout that we cruised around the North Sea and tributaries with excellent results. Poor salt water resistance but otherwise exceptional in both cases. THE GOOD - The SE9 is a less expensive boat but more suitable for a couple now in their mid-sixties. The boat is easily manageable and can be stored in a large suitcase, which works better than the included bag. It is spacious given its size. The floor is rigid and a pleasant surprise. It is fast to prepare for launch. We paired it with a Suzuki 2.5 outboard (29lbs) and the motor mount is a clever design and surprisingly rock solid. If a smaller engine was made it would be more than adequate. The boat will do about 4 mph beyond which more throttle is a waste of time and fuel. At idle it moves along at 2 mph. Was excellent for fishing although my opinion of the inflatable seats without backs is not good. (The inflatable kayak seats might be more comfortable). THE NOT-SO-GOOD - Quality control seems not to match our experiences over the years. Most annoying are the mounts for the oars. The plastic is more like soft rubber and after three times rescuing oars from the glass smooth water we gave up stowing them on the mounts. One of the spring buttons on the motor mount disappeared into the tubing and had to be coaxed back out with a screwdriver. I can see this being replaced with a pin in the near future. The retaining elastic for the upper pins was a farce -- frayed and ragged out of the box. The "transom" for the motor may position the mounting screws on the motor perilously close to the air chamber and the screws on the Suzuki are cheap and sharp. Be sure to mount it as high as possible. It is solid and handles the engine fine. The optional aluminum seat plank is best not purchased. At only 8 inches and resting on the rather flimsy inflatable tubes it sinks down and shifts a great deal and isn't very comfortable. A better arrangement would be to make your own with the aft portion actually resting on the rear inflatable chamber. The fishing seat isn't very comfortable for long periods at the tiller. The canopy is very fiddly and was missing parts, which made it even more fiddly. Because the boat flexes a great deal the use of non-elastic nylon straps to position it doesn't give very good results. Best to use bungee cords or rubber straps on the aft portion to keep the canopy taut or maybe just buy some umbrellas and sun cream. The actual cover is quite small and only effective if the sun is directly overhead. Finally, communication from Sea Eagle was a bit hit or miss. Shipping dates kept changing and after ten days I chased it up, but couldn't get any of their phones to answer. I finally spoke to a person when I called their fire and rescue boat dept. A few days later it did ship and arrive. Same trouble getting someone to arrange to complete the order for the missing parts. It could be they are incredibly busy...or not. It isn't fair to compare this with SE's sport runabouts which cost three times as much and are far more robust. The negatives are relatively minor and I don't think anyone will be disappointed by the SE9. SUGGESTIONS: The kit includes an electric high speed inflator which, unfortunately, has such a short cord as to be very awkward. It also includes a very good foot pump to finish inflation. If you have battery powered tools then consider buying an inflator that runs on them. Craftsman makes one for $79. A $10 adapter will allow you to use the high pressure side to finish inflation (keep an eye on pressure and on the inflation gage provided by SE). Well worth it.

I’ve had a Sea Eagle kayak for 4 years now and use it almost every week. It’s the 420 and is a very well built boat. I use it on lakes And recently on rapids and it is versatile and comfortable. I recently had to reach out to customer service for support as the valve was leaking and even though it is not under warranty they gave excellent service by their patience and sending information to me and Jerry calling me this afternoon to see how it’s going and gave me excellent help and said he would check back with me tomorrow. They sent me a video and promised to follow up. 5 stars for their products and service. Thank you!

I love my two tandem canoes I bought 3-4 years ago. There heavy duty and I paddle the Chattahoochee River in North Ga several times a week in nice weather. Very durable as we have rocks to navigate at times. My only complaint is they don't make a comfortable seat yet. I bought the deluxe that I've tried with full air and with less air. I find it to be very uncomfortable in the boat. It makes you sit up too high and just really is not a good fit. The way less expensive seat is MUCH better although it's not easy to lean back in that one without it giving way. Neither is worthy of the great Sea Eagle boats. Someone needs to work on a much better designed seat to make the cost of these boat's worth having. I love there quality but we need comfort when your in a boat for 2-4 hours. I find myself using a 20 yr old Coleman inflatable boat I absolutely love because the design is basically a kayak with the seat built in which is super back support & comfortable! Unfortunately, they don't it make anymore.

I've been fortunate to have owned a couple of Sea Eagle boats—a 285 previously, and now I'm enjoying my SE9. Recently, I encountered a minor issue with the blow-up stem due to my own oversight. However, a quick call to Sea Eagle's tech service connected me with Jerry, who provided a simple solution with ease. I initially thought I might need to purchase a new boat, but thanks to Jerry's assistance, my summer fishing plans were back on track for just $16. This marks only the second time in 15 years that I've needed to reach out for support, and both times Sea Eagle has delivered exceptional service that truly goes above and beyond.

I have no direct experience with Sea Eagle boats; this review is about their customer service. Sea Eagle personel actually responded in detail to my detailed questions. So many corporate entities just blow off all communication with prospective customers these days. Sea Eagle is a refreshing exception; credit is due. I would purchase a kayak of theirs to try without hesitation, but I just bought a used Hobie.