ScentDecant.com Tracking Order Status

When my package got lost in the mail, customer service was responsive, attentive, and friendly. They attempted to get my original order to me and when they couldn't, sent me a new one. The whole process only took about a week :)

I recommend this company because I’ve only had a positive experience with them samples are labeled nicely and no issues with delivery unlike other companies

I love that they provide a way to wear expensive decadent scents on a budget. And they are quick to make changes if you make a mistake on an order; ie I put the wrong address on my order, and they reshipped to the correct address, no charge, after it already went out. Their customer service email always responds within a day at most and very friendly.

I LOVE getting my fragrances from Scent Decant! I’ve tried a few designer brands from here and with success, have discovered my signature perfume! I have been most happy with their great customer service! The products are in good condition and Scent Decant gets it right every time! I have been telling all my friends and family about this company and I will definitely continue to purchase fragrances from them! I especially like that I save money by trying affordable sample sized perfumes and have the option to buy full size if I choose! I like that it affords me the ability to try multiple different fragrances at a time and their website is easy to navigate! What a smart brand!

I’ve been looking for my favorite discontinued Burberry perfume and a friend recommended Scent Decant. I found and ordered the scent and was surprised how quickly it arrived. I'm thrilled with my purchase and even more happy with the customer service — friendly, responsive, and a pleasure to deal with.