Sarah Raven Tracking Order Status

Delivery and packaging excellent. While some plants were fine, the 6 pelargoniums were very poor. Even at the reduced price they were about comparable with normal local price for pot ready plants. Means that I will have to buy replacements locally which defeats the whole object. I really do not understand why they were sent out in the first place.

A greater part of the order did not arrive and I only found out when I telephoned

Ordered in the end of season sale, so didn’t expect everything to be perfect. Only one plant (out of 12) was unavailable, and one arrived damaged, which I reckon is pretty good over all. Everything else came promptly, well packaged, and in good condition, so am looking forward to a lovely garden next year.

The plants are always good quality. Delivery is pretty quick. Their calendars are exceptionally great too. I have no hesitation in recommending Sarah Raven to anyone. A really good place to buy your plants from.

Although I was disappointed that you were unable to fill my order for Salvia "Trewithen Cerise", I recognise that this was beyond your control. It was pleasing that you you told me promptly that your supplier could not provide the plants and you immediately organised the refund. This shows how you care about your customers. Thank you