Santa's Lapland Tracking Order Status

Amazing, Awesome, Outstanding, Spectacular - I could go on with superlatives like this when describing this experience. My eight year old daughter had the holiday of a lifetime. It was a truly magical experience from start to finish. Before departure information was spot on. The transfers from the airport in both direction was faultless. The hotel was excellent, luckily with the cold weather equipment shop on-site and good food. There were bars and restaurants close by and a supermarket less than 10 minutes walk. Lots of fun could be had outside of the organised activities in the snow. Even though it was -40c on the first day or two, the extreme cold was handled well by all the facilities and experiences, and the cold weather equipment certainly handled it too! The Dog Sledge, Reindeer rides and Skimobile were excellent experiences. The icing on the top of the cake was the "Search for Santa Day" which was awesome from minute one until we left. Of course meeting the "main man" was the ultimate part and that did not disappoint - great build up and then the meeting with Santa was delightful. Many thanks to all the dedicated staff who makes this magic possible. Of course much kudos to those who work behind the scenes to make things work like clockwork (which is incredible in a country with so harsh weather conditions). I cannot stress how truly magical this holiday was and cannot recommend this enough for anyone to experience it at least once!

We had the best holiday ever with Santa's Lapland! From being greeted in the airport with songs & excitement. Elves waving as we entered the village and transfers were flawless. The hotel had great facilities, warm & cosy and the Guides were really helpful & friendly. The days out were well planned and worth booking on. The Santa Day was absolute stunning, well organised and never to be forgotten for both kids & adults. The activities & meeting Santa were just amazing and it is a holiday i would recommend for families and those without kids too and we will never forget this experience as long as we live. Thank you!! The Hall Family xxxx

We booked our Christmas getaway with Santa’s Lapland after a lot of research into different approaches and companies who offer the “best” Lapland experience. Past reviews indicated Santas Lapland was a reputable company who could offer us the whole package with minimal effort required from us and we were not disappointed! The whole experience from start to finish was simply amazing. There were so many small touches to bring the magic alive continuously throughout our trip, such as continuous interaction with the elves (starting at the airport on our arrival!), welcome afternoon tea on the first day, magical background music playing whilst we were on our search for Santa, to name a few. Our hotel (Star Artic) was perfect for us - plenty of opportunities for sledging (including Europe’s longest toboggan), ideal location for seeing the northern lights (which we managed to see on Christmas day!) and the food was amazing (plenty of choice and, although buffet style, the quality was on par with some top tier restaurants). We were kitted out with all the snow gear and anything else required for our activities (such as helmets for snowmobiling, reindeer furs to keep warm in the sleighs, marshmallows to toast over the open fires) - it made our trip effortless knowing we were being treated as 1st class guests (as is everyone else). You do not feel like “just a number”, which can happen with many package holidays. We felt truly looked after and no request or enquiry was too big or too small. The staff really made this experience top notch. The reps, the elves, the hotel staff, the other staff in charge of activities - all of them put in 100% effort 100% of the time. The amount of enthusiasm and energy they bought everyday was astounding. Our two children (7 and 10) were just in awe the whole holiday. The were well and truly immersed in the Christmas experience and meeting the REAL Santa was just the icing on the cake for them. I could wax lyrical all day about our holiday. It is hands down the best Christmas we have ever had. Thank you so much Santa’s Lapland for making this one of our “core memories” - we will never forget this magical time.

Thank you Santa’s Lapland We visited Lapland for Christmas this year as part of a package holiday booked through Santa’s Lapland. From the moment we arrived at Birmingham airport on Xmas eve morning at 05:00 the Jet2 staff went to every effort to make it feel incredibly festive. On arrival at Ivalo airport the company had organised Elves to greet us in baggage collection to cause mischief and entertain the children. I really couldn’t believe this was all part of the package because the elves were such brilliant performers, totally believable. We arrived at our accommodation the “Star Arctic Hotel”. The place is set in an incredible location atop a hill looking down over the valley into Sarraselka. The chalet style accomodation was perfect. Cosy, comfortable, perfect little sauna and plenty of room for two adults and two kids. The overall organisation of Star Arctic and Santa’s Lapland was seriously impressive. Nothing was too much trouble. Everything had been carefully considered and all high quality clothing and equipment was provided. Christmas day at Santa’s Lapland's dedicated adventure resort was utterly perfect. The whole day was magical. I’m a 45 year old bloke and honestly it blew me away how magical they made it. All the elves played by convincing actors just sucked you into thinking it was all real. The kids were utterly mesmerised by it all. Then meeting the real santa. I just cant describe how convincing and magical it all was. You have to just go and experience it for yourselves. Spend the money and you will not be disappointed. The big advantage from what I gather having seen other options in Lapland is that you’re treated and feel like a VIP with Santas Lapland. The staff are so friendly and attentive. I never thought id say this but it was worth every penny we spent on the holiday.

Our experience with Santa’s Lapland has been one of the best. From booking the experience to the very end it was everything I’d hoped. We were well informed and knew what to expect and where to go with questions. It felt very relaxed and easy. This has been an experience of a lifetime and the staff at Santa’s Lapland 100% made it! Thank you for our magical experience and memories to last a lifetime!