Hello Kitty Sanrio Tracking Order Status

Stay away! I purchased two gold and diamond rings from the Hello Kitty line, both oh them broke within 3 and 6 months respectively. Sent the rings back but Sanrio is refusing to refund my $1300.00 and only want to issue a store credit . I did not spend $1300.00 to wear a ring for 3 months!!! And I am not spending a penny more at their website, especially $1300.00 worth

one star because they dont ship to the uk 💔

Amazing site. Despite other reviews, I've never had to wait more than a day or so for my orders to ship, unless it's around Christmas, when orders can get backlogged due to volume. Products are always high quality, and since you're buying from the company itself, everything is of course, licensed. Stuff has gotten a little more expensive in recent years, but I blame inflation. I've probably spent over $10,000 on this site since 2018, and never once have had an issue.

My teenage son placed an order for three items on December 22nd. All were in stock. It is now January 16th, and none of the items have been shipped yet. If they were out-of-stock items or backordered items I would understand. But this is unacceptable for items that were in stock when ordered. And we have no way of knowing when, or if, they will ever be shipped.

Ordered multiple items for my partner's birthday. Their return policy said that 'most items' could be returned within 30 days. Unfortunately, my item took nearly that long to arrive, and by the time it was given 30 days had elapsed. Even if I could return though, after the shipping and the additional customs fees (which they don't pay for you) it would probably be cheaper just to sell it. Way too expensive and bad return policy, won't be shopping there again.