Sandos Hoteles Tracking Order Status

We stayed at the Sandos Monaco, Benidorm, for a week at the beginning of March 2025. It was absolutely fantastic and I’ve recommended to everyone I’ve spoken to. We upgraded to all-inclusive and the food was plentiful and extremely variable. I never struggled to find anything to eat. The Indian meal at their sister hotel was a lovely surprise too. There was too much to eat if anything! The cocktails were great, Spanish measures of course! The entertainment was a bit hit and miss. The bad nights were funny because they were so awful but they had an excellent singer on the Saturday night which was lovely. The mattresses were extremely comfortable which you don’t often get at hotels although the pillows were too soft so that spoiled the bed a bit. The spa was lovely and we both had a great massage. It was a shame that access to the spa wasn’t free (or at least one complimentary entry) as it’s €19 per person just to use the pool/jacuzzi/sauna/steam room. We paid more for the massage, again, it was lovely. Overall, it was a great hotel which I would highly recommend.

We stayed at the Sandos Atlantic Gardens in Playa Blanca for 3 weeks and had a great time. Individual bungalows for the guests, rooms cleaned 7 days a week, towels changed daily, bedding changed twice a week, happy smiling staff and so helpful. The food on offer was plentiful, varied and offered a huge choice for meat eaters and non meat eaters alike. Being a buffet style meant you could keep going back for more..if that is what you wanted. Hot and cold drinks available from 7am till very very late. We will definately be going back again. If I am allowed one small gripe ( and a 5* review should be 4.9 ) the water pressure in the sink and shower is not great. The shower I could live with but the water coming out of the sink faucet is really poor. Some of the bungalows are looking a little tired but in no way will that diminish the holiday. It won't stop us booking again..actually..I already have. For a 3 or 4 star resort it is excellent.

I read lots of reviews and was a bit nervous about some things I read. But I had no reason to worry. It was such a fantastic experience. My kids cried when I took them home. They never wanted to leave. The staff was so accommodating and nice. My youngest slipped at the airport and skinned his knee. When we go to resort the concierge saw him limping and the rip. He brought us over to a desk and checked us in there while another person got my son a bandaid and fancy "Minion " drinks. (Non alcoholic frozen blue and yellow). That was it. They were in love and I was impressed with the care and attention. They brought us and our luggage to our room. We had the Eco Family room which is HUGE and the kids had bunk beds in a separate room with a TV. 2 bathrooms and we were in the jungle surrounded by so many animals. The food was great. We tried all the a la cartes but they preferred the buffets. SO much to choose from and lots of kid friendly choices. My daughter has a food allergy and everything was labeled and easy to decipher. We had no issues. They had plenty to eat with no complaints. The water park was a must do. There are height requirements for different sections but that is normal. The kids club was phenomenal. They would play for 2 hours and we could go do hydrotherapy at the spa, go to beach, get a massage, take out kayaks or even do some activities. Then we'd spend the rest of the day together with a siesta in the afternoon. It was great to go relax for an hour, take a nap, then shower and do dinner. The shows were excellent and for all ages. We liked having Nido snack bar open 24/7. The tacos are impressive. And we could get a drink to have as a night cap. We even got a couple burritos, brought to our room, put in zip loks we brought and ate the next day on the beach. The pool always had fun activities for the whole family from dance lessons to volleyball and trivia The whole vibe was just so positive. The people are so happy and helpful. We will definitely return to this resort.

I have been going to Sandos Caracol and Sandos Playacar for 10 years now. They are unique, family oriented resorts with an adults only area. The customer service is top notch. I really don't get the complaints but I am sure it being Mexico plays a part. Many tourists expect English to be spoken, American food served and for customer service to bow and scrape to every Karen who didn't get 2 wash cloths. The way these tourists act is shameful. If you want an affordable resort with good, plentiful food, lots to do tons of animals, and friendly workers then these resorts are for you If you want Western culture, tex-mex, and 5 star amenities at a 3 star price then stay home.

We stayed in sandos griego torremolinos. I have positive and negatives to write. Postives - very clean hotel, nice location. Very friendly staff! All staff are very nice and helpful. Its spacious inside and out. Modern looking. Lots of choices with drinks. Rooms cleaned everyday (if needed). Entertainment every night! Sandos griego facebook page is very active and the response time from Carl in particular is fantastic. Negatives - swimming pool doesn't get much sun due to position of hotel (nobodies fault) food is basic but fills a hole but is often cold. The restaurant that you can book into once during the stay is nice, food is alot warmer. Better menu on offer... Would i return again? Absolutely!