SALTY Furniture Tracking Order Status

I ordered a tide clock as a gift - it was nice quality and arrived in a timely fashion but the recipient did not want it and that is where the problems began. The return process begins with an email which, after almost a week has not been answered, despite several attempts and there is no contact phone number. They must issue a code to accept a return within 7 business days, however, if they do not respond to the contact, that time will run out. I have found other similar complaints and warnings about doing business with Salty Home...unfortunately after having purchased from them. Be Warned!