Rural Retreats Tracking Order Status

Disappointed in this company. We have a medical issue with our dog and asked if we could move the holiday. They have refused as it’s near the date. We wasn’t asking to cancel just rebook for her safety as well as what could happen at the place. Will not be using this company again I’ve just seen the reply from rural retreats. Did I give permission for you to reveal what is wrong with my dog. Please edit your comment

A very disappointing stay in a holiday cottage of theirs. Having e mailed Rural Retreats multiple times complaining, they have basically now just stopped replying to me. I would not recommend their accommodation and would certainly not rate their customer service. I will never book through them again ...

We stayed in the beautiful Rowena cottage at Anvil Lighthouse. It is 3 bedrooms with two bathrooms and comfortable stay. The kitchen is large and well provided for with dishwasher and washing machine. A welcome pack of Dorset delights were appreciated. The location is within Durlston Country Park which has great walks to the castle, Swanage and dancing ledge. The issues we had were remedied by Rural Retreats promptly.

9 out of 10 places rented have either met of exceeded expectations

Wonderful holiday at Sundown in Widemouth bay. Was everything we expect of a ruralretreats property. Great property, clean, hamper, beautiful location. Easy check in via a key code. We always use ruralretreats for our UK holidays and have never regretted it.