Rujo Boots Tracking Order Status

Be careful when buying Rujo boots during a sale. I bought 2 pair of boots one ostrich and one caiman. I ordered10 Ds because I had purchased a pair of boots earlier in the year that were 9.5s and they were too tight but because the soles were scuffed I couldn't return them. Needless to say I only tried the new ones on and only... only on carpet - no scuffs. Well I received both pairs and not only were they too big but they weren't the same amount of too big. All snip toes (as was the pair I bought earlier this year). Well guess what, when I contacted them they couldn't replace them for the next size down (out of stock) and they wouldn't exchange them for similarly price boot that they did have in stock. So basically if I accept store credit then I just spent $750+ for only one pair of boots in stead of the two pair I purchased. With discretionary money hard to come by these days this sort of thing leaves a real bad taste in your mouth for sure. UPDATE: so I finally agreed to return one of my boots for a store credit. Shipped back my boots, saw that they had been received them and asked when I could expect to receive store credit. They’re running a new sale and there are actually some boots on sale that are in the size I need, well nope 7-10 days to process my return. REALLY? These guys are so frustrating.