Rockport Tracking Order Status

I ordered two pair of Rockport Pro Walkers on the two for $69.95 deal without reading the reviews. When I did read them after ordering, they were so negative that I thought I’d just thrown money away. Five days later, the shoes arrived and I was very pleasantly surprised. Construction appears solid. If they wear as good as they look, I’ll be very happy.

I loved the look and feel of my new reefs however after a few wears threads started unraveling from edge of shoe. I sent photos with my email but no response. Called customer service but they are not taking calls at this time. Very Frustrating!

Great shoes, terrible customer service at the company website. I paid $25 for next day shipping. Hasn't shipped more than 24 hours after confirmation email. Customer service phone line doesn't answer except for a message to call back during business hours even though my repeated calls were between 10-3 central time on a Friday. Don't buy from the official website, it's unsupported.

Bought a pair of sandals on website. The site will not let me use the review your order page. It defaults to the refer your friends page. I wrote to the consumer service page at Rockport.com to see how to get it fixed and they blocked me. What the hell is that about! Never again baby. Never again. I all fairness, the issue appears to have been corrected two days later. But it’s very disconcerting to see a company like Rockport with so many negative reviews.

I walk a solid 3 miles a day in city and woods, I am extremely heavy footed and I put more pressure on one side with how I walk. All I buy is rockport now because no other shoe can take the abuse I give them. I basically got used to the idea that I had to get a new pair about every single month between the bottom wearing down or side and/or front detaching from the sole. I honestly had to stick to cheap shoes because I can't afford decent ones every month and the "expensive" shoes lasted as long as the cheap ones. Now I get a nice pair of Rockport about twice a year saving me money and looking better than when I wore the prior ones. I can't wait for my new pair coming today btw