Road Bear RV Tracking Order Status

Freundlichster Service, 1a Qualität (alles war neu) der Ausrüstung, alles reichlich vorhanden. Übergabe und Rückgabe perfekt. Die Mitarbeiter/in in der Stelle NY south amboy absolut kompetent, freundlich und hilfreich. Das WOMO fast neu und ohne Makel und Probleme. Abstimmungen und Verträge absolut bestens. Buchung erfolgte über Canusa auch hier top. Besten Dank und eine Weiterempfehlung ist sicher. Roland und Christine aus Bayern

Wir waren knapp drei Wochen zwischen Los Angeles und Las Vegas mit dem kleinen Motorhome Bus unterwegs. Es war fantastisch. Der Bus war wie neu. Wir haben uns sehr wohl gefühlt. Das Ausleihen in l.a. und die Abgabe in Las Vegas bei Johannes waren sehr unkompliziert und verbunden mit einem sehr freundlichen Service. Absolut empfehlenswert! Ebi und Sabrina aus Berlin.

It is horrible service, and they robbery and extortion the money from your pocket when you return the RV, everything can not be fixed should be replacement, they charged me $1500 for all replacement parts at the end, I paid $3000 more total just rent for 3 nights !

Road Bear does not service their vehicles. It's easier to have the customers fix faults on the road. Our water heater did not ignite the first eight days. And we had two dead batteries replaced on the eleventh day. I was in contact with four different back country mechanics between Escalante and Moab. Road Side service where no help and Road Bear hesitantly gave a meager 750 dollar discount, though they ruined the first half of our 10.000 dollar American roadtrip. Road Bear "management" and "mechanics" let customers service the vehicles - because they don't. Avoid at all costs

Rented for nearly 2 weeks out of Las Vegas. Vehicle was only 4 months old but was already falling apart. We had one of the A-class models (FR3 from Forest River). Bed over cab wouldn’t open properly, oven wouldn’t light, sawdust continually fell out the roof vents all over the bedding material, door continually swung open while driving along as it was almost impossible to close properly, windscreen wipers practically fell off on first use and had to make an emergency stop on the highway to fix and prevent from being lost altogether and the tap in the bathroom was barely a trickle, even on city water pressure. We had one email correspondence during the trip with RoadBear who sent us a PDF on how to dismantle the tap (with what tools even) in an attempt to rectify the issue! On return of the vehicle at the San Francisco office the staff were basically uninterested in any of the issues we had experienced and focused more on some tiny damage on the front engine grille, for which we had zero excess cover for anyway. All the issues dampened what could have been an amazing experience and RoadBear’s reaction to the problems is very telling. In addition, be careful if you use your debit card for the $1000 “hold” (in an attempt to avoid foreign charges) you may find your bank actually deducts this amount and RoadBear made no attempt to remove this “hold” once returned, resulting in us being £850 down for 31 days. My advice - avoid!