Rituals US Tracking Order Status

Good job Good personal

I tried the sakura shampoo and conditioner in a sachet as freebies and i like it so i decided to buy in a bottle of 250ml. I open the package and check on it and i notice that shampoo is only 3/4 full and conditioner is 1/2 full, called cust service and she said that even we took it our from the btl its still 250ml, 😂 i woudnt try to waste time by measuring it, but they should put on their post that what u see is not what u get inside.the thing is it cant be returned.

I had the pleasure of being served by Abbie and Hilary in the Aberdeen store on Monday. Hilary was so helpful assisting me to pick out products and Abbie was so lovely and made everything look gorgeous at the till. Both of them genuinely made my day! Abbie is such a beautiful girl and she’s great at customer service considering she looked so young!! Can’t wait for my next visit :D

Jeg elsker rituals!! Det har i flere år været min absolut ynglings butik og er det helt klart stadig!! Jeg elsker produkterne og alle butikkerne jeg fysisk har været i har der været super god kundeservice! Jeg har dog en lille ting, jeg har lige fået min pakke hjem som jeg har bestilt på deres hjemmeside, jeg havde købt 4 ting til mors dags gave og havde bestilt er kort med i, jeg har skrevet en lille hilsen til min mor i kortet men har lige åbnet min pakke nu, alle produkterne jeg havde bestilt er der så det er den rigtige bestilling dog har jeg fået en helt anderledes besked på kortet end jeg havde skrevet, det må man gerne lige huske at få tjekket når man pakker forsendelses vare! Ellers super dejlige produkter og butik!!😊

Vendeurs très gentils et au petits soin du début jusqu’à la fin du shopping !