RHOBack Tracking Order Status

Super easy return experience - they even offer you an additional credit if you take a shop credit and shop with them. The item we received was nice quality and looked great, my husband is just an odd size so the XL was too long and too long in the sleeves but he needed that size where he is bulky (middle). I would consider shopping there for myself in the future or for my sons who are a little more normal sized.

I ordered two items from Rhoback for my two sons, who love this company. I received an email stating one had been oversold and they were apologizing That they could not feel that part of the order. I responded that I would prefer they cancel the other shirt because I didn’t want to pay the shipping on just one item. They responded that the item they had in stock was already shipped. Without me asking, they refunded the cost of shipping. The emails have been concise and polite, and I have confidence that they intend to take care of their customers and make good decisions. I will be shopping with them again. Excellent customer service from start to finish.

I ordered 5 shirts from Rhoback for my husband. The first time he wore one he got a pull in the fabric. He has numerous nice shirts ($100 and up) for several different companies and we have never had a fabric quaity issue like this. They advertise their shirts are for active lifestyles. If this were the case, they wouldn't pull the first time you wear one. We contacted the company and they offered us 50% off a new one or 50% percent refund. The shirt cant be worn! So neither was a fair offer. We wont be buying any more!

I bought a pullover over a month ago. I notice 4 holes at the bottom. I reported it to customer service. Anne answered me and said that was normal. I don't believe it. I spent $130 on this pullover. I will never buy another one again. I keep seeing ads for this company. It must be cheep material and way two high price. This should've never happened. As a customer, I feel very disrespected in her reply. If this was a $40 pullover I can understand. I have another one from Nike and never had a problem. I got taken buying from this company.

I cannot yet comment on the clothing. I bought a top for my wife on 6/23, it is now 7/3 and the order still has not shipped. They are either making to order or have serious supply chain issues.