ResumeRabbit Tracking Order Status

No feedback after resume was 'posted' to 20, not 50 platforms. Been trying to get a refund but no one from customer service has gotten back to me. Don't recommend.

No body answer, this services seems to be Robot, Do not waste your money.

I paid 59.95 for the resume service. They processed payment immediately and started sending me other emails but never sent me a login ID or password. I emailed them 5 times to 3 different emails and received no response. After 24 hours, I called the customer service number on the site that had a recorded message, no voicemail, no person and said to email support at topresume.com. I finally called my credit card company to dispute the transaction.

Edit 2: I received an email from Resume Rabbit with my login credentials. They didn't work when I tried to login and I emailed them and told them. I tried it again and it worked. It appears they did actually post my resume to a bunch of job boards. So I guess in the end they did what they said they would do, but wow was this rough from a user experience standpoint. Edit: Ok I got an email today from someone about a job that was apparently associated with my resume that these people posted on some job sites but the wording of the email would lead me to believe that it's most certainly fake. The job description is nothing to do with anything on my resume and they reference my resume being posted on multiple sites which a recruiter would never do and is an obvious ploy to make it apparent that they are referencing this fake resume service. They also "re-sent" (they never sent the first one and this kind of behavior literally makes me gag) the email with my login credentials. Overall still pretty shady for a business to behave this way and I'm really pretty annoyed that I have to come back here and update this review. Original: They literally didn't do anything. I paid $59.95 for their service and as far as I know they did literally nothing. I didn't get an email with any login credentials to their site, and I emailed their support team with absolutely no response. Might as well have just put $60 in a metal bucket and doused it in lighter fluid and set it on fire. Literally just an account collecting money as far as I know. How is this allowed to operate as a "business"?

My experience seems to be typical. The resume didn't post due to an error. The charge went through, and customer service just gave me a link to repeat the process without issuing a refund—and didn't even acknowledge that I had asked for one as a remedy. I have contacted the bank to reverse the charge.