Regatta Tracking Order Status

Not easy to order online. My order would not go through. I emailed customer service who told me to use a different search engine or another device. This is not ideal and something they should look into. Once ordered it did come quickly and I am pleased with purchase.

Been ordering work trousers from Regatta for a few years now. Hard wearing trousers and retain their colour after multiple washes. Always very fast delivery too.

I absolutely love shopping at Regatta especially when the sales are on . Such value for money and quality clothing. Great service thankyou

Sent me items different from the website. Photos on their site showed pockets on the items and / seams on the items. I purposefully bought due to the pockets. I hike and I always wear leggings with pockets as I keep my phone handy as I take a lot of photos. When I contacted customer service to say the items didn’t match the photos I was initially offered a repair ? ( no idea how you can repair something that is not there .. ) Then a discount to keep them. I was simply looking for a return label as they didn’t match what I thought I had bought, I sent screen grabs from the regatta website .. and the advisor then accused me of lying! I really like regatta - but this has massively put me off. The whole experience was utterly confusing from receiving items not as shown in the site .. to being offered a repair for missing pockets . To then being accused of lying as the items don’t have pockets ( when the screen grabs form their own site show them with pockets..and with seams and I received seamless leggings with no pockets ! ) I always have a look at regatta as I have regatta fleeces that are pretty old and they have held up brilliantly. But .. this whole experience was just rubbish .

The process of buying from your site is very easy and straightforward. Also the process of returning and ordering a different size was quick with no hassle whatsoever.