Redmagic Tracking Order Status

I Purchased a redmagic 8 pro The day of presentation. They were very fast to manage the order.. Too fast. I didnt have time enough to change the item (I wanted the Venue version but still no available). So I decided to return the smartphone with the box unopened. I did it and the provided me a full refund in more or less 15 days. I would say so a "serious company" with standard times of Customer support managing. Sometimes too long time waiting answers But finally they provided me a refund

I ordered a redmagic 7 pro and the quality of the camera the Fan and Software we're not acceptable for the price. So I wanted to send the phone back to receive a refund. Then it startet to get worse because you have to contact the support to send the phone back. After sending the phone back I am waiting for the refund, but nothing happened so far. First they told me IT will Take 3-5 Business days. After 5 Business days they Tell me IT will Take another 3-15 Business days for a refund. This is by far the worst shop on the Internet.

This phone was great when I bought it back in March. Through the past British summer heatwaves it was working perfectly, better than my old phone which overheated in the car. Sadly I then got an update and its now pure S**t. Crashes occur on every app, I'm also getting crashes when I'm not using the phone!! Thankfully Spotify is the one app which doesn't crash as much. I'm going to continue to use this phone for 1 - 2 months and then upping to the S22 Ultra

Only thing Nubia(the parent company) is good at is hardware and nothing else. Software is garbage, support is garbage. Good value but still not worth it. The translations were rushed and there are typos and bugs everywhere

Since the last update unable to play cod mobile screen going all over the place