Red Dress Boutique Tracking Order Status

Shipping was outrageous, did not give a card refund only store credit after paying $17 for shipping. I do not recommend at all. Dresses super short

I ordered a LoveShackFancy dress from Red Dress and I received it in two days in perfect condition. I will definitely order from them again! Thank you for having my dream dress when it was sold out on LSF! ♥️

I have been a customer of Red Dress for a number of years. I think, generally speaking, the quality of the items are good and they are cute. I used to get a lot of compliments when I wore their items and I recommended them to people who would ask where I got my outfit. However, due to a recent experience, that is no longer the case. I bought a number of items on final sale. I understand that these items are listed as non-refundable, but I have never had issues with Red Dress before, so I didn't anticipate problems. When the items came, most were good, but there were two items of dubious quality. One item was clearly used (smelled weird and didn't have tags) and another item had messed-up stitching and looked really wonky when put on. I immediately (that day) notified Red Dress. They, seemingly, did the right thing and offered to refund me (store credit, not cash) even though they were Final Sale items. So far so good. But then, after I mailed back the items and got my credit, I noticed they reduced the refund $8 for return shipping. I was a bit stunned since they never mentioned that I would be charged for shipping, provided a pre-paid label, and on their website it says if you mail it back within 14 days and accept store credit then return shipping is FREE (they capitalize it on their website). I'm not sure I would have mailed them back if I had known I would be charged - I certainly wouldn't have used their label. I notified Red Dress and basically got told that I was only offered the refund at all as a one-time exception to their Final Sale policy and gave no real explanation for why I was charged the $8.....so....I guess I should feel lucky that I paid $8 for bad quality items and having to mail them back? I don't know a company that doesn't do full refunds for defective items. Well, I guess now I do... Through experience I have learned that the quality of items from Red Dress is no longer reliable and the only one who pays the price when I receive defective product is me. Since I have used my "one-time exception" and paid $8 for the privilege, I will no longer be shopping at Red Dress and I won't recommend it to others. It is a shame since I was a fan of theirs before.

I’ve bought a pokadot skirt and had so many compliments!!

This site was recommended to me by a friend. I didn't check the reviews first (which is a good thing otherwise I would have been reluctant given the negative reviews). I ordered my dress on a Friday, it arrived within a week. I tried it on right away and was extremely pleased with it. It was exactly as depicted in the picture. The fabric is of great quality, it hangs very well and fits perfect! This is the first time I have ordered from this company. I ordered the elegance and grace ivory maxi dress, and I honestly feel like a goddess in it.