Redbox Tracking Order Status

Quality of film selections are very limited. Very few foreign films available.

I Downloaded The App to My Tele so that I can watch Flickers. I don't mind The Advertisements, I have gotten used to them and The Flickers are Unedited but what I DO mind are that I GET Advertisements in spanish. This IS TOTALLY UNACCEPTABLE. I AM an American of mexican Decent but I do NOT Accept or Prefer Advertisements in spanish. We Live in America NOT that other country. Get it Fixed.

Overall I'm satisfied with Redbox. I signed up for their loyalty program and get regular discounts that let me rent movies very cheap and often free. I just have one problem with them. They send you discount codes to use at checkout when you rent at the box, but it's way too easy to miss the place where you're supposed to enter the code, and suddenly you find you've completed the transaction and didn't get the discount. It's happened to me at least two or three times. It doesn't help any that it seems like every time I rent a movie, they've added another splash screen trying to up-sell you a Blu-ray version or get you to rent a second movie or whatever. You find yourself skipping past those screens over and over, and wherever they have the place to enter your discount code, it's apparently a footnote that's much easier to overlook than their efforts to get you to spend more money. On top of that, when it happened to me yesterday I called their customer service, and after going through a phone tree asking numerous questions that have nothing to do with the reason I called, I finally just gave up and started hitting "0" repeatedly until it shut up and put me through to a person. Finally, after about 10 minutes I got to talk to someone who told me they can't do anything about it now until after I return the video, then I can call back and ask them to apply the discount. I really don't see why it should matter, just deduct the discount amount from my charges now and add on any extra days if I don't return it in one day. So now I get to waste another frustrating 10+ minutes on the phone just for a $1.25 discount. They could do much better in that department

Like many reviews trying to stream a movie with ads from Redbox sucks. This is my 3rd or so movie that keeps buffering...twice it had restarted my movie tonight. So I am half way through the movie and I have to keep fast forwarding and watch ads again! Guess what just to stop again and restart! So frustrating. No other app has this problem. Redbox needs to fix this issue.

Would love RedBox if they increase the number of movies with Spanish Audio or subtitles, reason why we switched from Netflix to RedBox, but we are finding less titles now with Spanish Audio or Subtitles at RedBox. Just a suggestion for Metro Areas with mostly Spanish residents like South Florida.