Reallusion Tracking Order Status

The automatic recognition of different motion skeletons is very time saving. Being able to quickly combine motions from many sources on the iClone timeline, and then easily edit them further, clean them up, re-time them, is quite awesome!

This is a company making good software let down by marketing and pricing that really alienate (and, as can be seen here, infuriate a lot of people). No-one should have to spend so much time decrypting what elusive combination of elements are required to get the functionality they need. I really appreciate the product as part of an Unreal pipeline and, given the cost of even the most bare iClone package it is staggering that you have to pay a lot more to export your work, just as the flurry of assets they sell have an additional price if you want to use them beyond the closed ecosystem if the programme. I did think that with Unreal’s Metahumans the Reallusion niche would disappear but they have been quick to work with this (and Omniverse), indicating that the tech side of the company really understand their customers BUT this is the polar opposite of the marketing team who seem to delight in coming up with bundling, upgrade and activation schemes that are at best devious but really a lot closer to some of the more serious charges levelled by other reviewers. This is compounded by courting a slew of early adopters who will generate euphoric content on YouTube and elsewhere and given generous bundles of ‘evaluation’ software and assets that leave them ignorant of the terrible up selling necessity experienced by all but the few who can navigate their offerings. Again, I really appreciate IC7 but will resist the upgrade to IC8 because it would take me so long to be sure I understood the full cost to replicate the functionality I currently have. Please junk the alienating business model - it’s not a limitless market and aggravating customers is not sustainable.

The software is good, but the pricing is very unfair. We purchased iClone 6/7 and CC3 (Character Creator), plus the 3D Exchange pipeline. We now find that iClone 8 and CC4 no longer require the exchange pipeline, and we received no credit for the previous purchase. Plus, their product inclusions are fuzzy, meaning you can't be sure what's included until after you buy it. Examples include LipSync and headshot -- We purchased "Headshot" for CC3. No credit for that - It is not clear if LipSync is included or if we have to buy it.

I bought a software bundle and testes it through. Although it was a great set of softwares it didn't however meet our studios standards. Money was refunded and everything went well. Maybe in the future we try it again.

The software is exceptional but the way the purchase system is setup is borderline a scam company. Complete money burner. They will charge you several times for one piece of software as you will be required to buy another product in order to use the product you just purchased. With game engines such as Unreal rocketing at the moment Reallusion should be one of those companies settings the standard for third party connections instead they seem to be ripping off artists