Quadratec Tracking Order Status

Be careful, this company does not tell you the truth until you have ordered and paid. At that point items shown in stock become ‘on back order, then they are never able to give updates of any use. Do not trust what their web site tells you they want you committed and to have paid over you money in the belief you will just wait and wait. Try some where else.

Everything is perfect except it was missing one little buckle for the windshield strap. I called and wrote but it was not sent. They said to send the receipt. I sent it and requested again. I haven't heard back.

I ordered a back window soft top replacement. It was the wrong size for my jeep. I contacted customer service and they emailed me a UPS return label so I could send it back at no charge. The charge was then refunded back to my bank account. I then contacted customer service again and spoke with a lady named Cheri. Cheri spend days going over and beyond and figured out what kind of soft top I have and the correct replacement I needed. I am extremely appreciated because I could have not figured this out on my own, I tried for days before Cheri and her team helped me.

The service was excellent and the man that helped us was well knowledgeable in what we needed Will continue to use and recommend your company

Was delivered to the wrong address but my neighbor brought it to me the next morning.