QD stores Tracking Order Status

Bought a storage box online from their website. Great service and didn't wait long to receive it. Will definitely use them again

For the Halstead store, five stars. I've had some rotten experiences in shops lately. The Co op pretends you get a meal deal, then with a trick of the choices and the way they come up on the receipt, you still pay "arms and legs". In Sainsbury's, the women chat and ignore a customer who is waiting for help. In Solar, the under staffing is drastic (how do they carry on?) But in QD last week, an assistant hurried to the till when she noticed the queue began to form, rang up my items, and kindly pointed out that I have a voucher to use. Just helpful, as they all should be, but since they aren't all like that, she really stands out!

I was a bit concerned having read the reviews after I made a purchase online, but no, I have absolutely no complaint. It was easy to purchase on line, at a good price. Dispatch and delivery were both quicker than expected. So well done.

I have just bought a number of 110 litre plastic boxes. Based on incredible value for money I tried QD Stores. I found online ordering very straightforward, communication of the order from QD and the delivery company DPD excellent and the order received very promptly. So for this order I wouldn’t hesitate in giving QD Stores 10 out of 10.

Found an item I was looking for at half the price elsewhere. Paid for and delivered smoothly and quickly. Unfortunately the item delivered was not as shown on their (and others) webpages. So I asked for returns procedure. Very quickly received reply to my email. They asked for photos of the problem and I was swiftly given a refund and told I there was no need to return the item. Not exactly the outcome I wanted but QD acted quickly and with minimum inconvenience to me. So I'll donate said item to a local charity.