Pure Electric Tracking Order Status

I had an issue with my son’s scooter I raised a repair request and it was collected, repaired and returned swiftly!

Buying the new Advance+ scooter was pretty easy, and having the ability to pay in instalments was perfect. However I personally find it far less sensitive to my turning than the old Air is. Probably due to their new front steering design, but it's much less responsive to trying to turn. This did result in a spill because of a lapse in user awareness, but the scooter was robust enough that in spite of plenty of cosmetic scraping it just needed the front wheel realigned and was perfectly fine. Well, minus the now obliterated plastic reflector strip on the handlebars. This is a keen reminder to always wear a helmet when using your e-scooter, as a spill at 15mph can do quite a bit of damage to your body. Just ask my sprained wrist!

Customer service was very good.

Fast delivery Easy to use website Fast checkout 100% genuine parts Win win win win win 🏆 🙌

First delivery was mucked up by the courier but absolutely not the fault of PA. Delivery sorted out and my daughter loves the scooter.