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Purebaby Rating

TrustScore 4.8 out of 54.8Reviews 44

Last Purebaby Reviews from Trustpilot

Parent
Beautiful clothes

Beautiful clothes, good quality, but very expensive - nice for gifts and special occasions!

Rachel
Why have a rewards program at all? Was entitled to $20 but unsubscribed to marketing

I was quite appalled by the online customer service manager Allie and her lack of care to help a customer. I assume many people fall into this trap by Pure Baby. I tried a few ways to subscribe back to emails after the in store attendant told me I needed to have this in order to get the voucher sent. Once I realized I wasn't successful, I reached out to customer service who told me that it was too late and they wouldn't send me the $20 voucher I was entitled to as I didn't email them directly to resubscribe and it was apart of their T&Cs. Pure Baby could have done a few work arounds to get me this voucher but obviously don't care about the customer experience and probably don't want you to actually use the money you're entitled to. Why have a rewards program at all?

Susan
Very disappointing service

Very disappointing service! Purchased 2 items as gift for daughter of important client.. I called and was guaranteed both items would be gift wrapped and sent together. One item arrived. However just received email saying other item on the way. I have sent 2 emails, tried to contact via Live Chat and Messenger. No response!!! DO NOT USE

Jenna-Maria
My sister got my little boy the cutest…

My sister got my little boy the cutest outfit from here. Very high quality. Loved it

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1. Shop OnlineFollow the link to your selected store or deal and buy as usual2. Earn Cash BackCashback would be added to your account automatically3. Get PaidOnce your transactions are approved, withdraw your rewards
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