Princess Highway Tracking Order Status

They used to charge in AUD but now when i put in my US address it changes to USD. When I checked the exchange rate, they were overcharging me by $15 USD. My credit card has no foreign transaction fees and better exchange rates, I would prefer the option to be charged in AUD and not get ripped off. In their FAQ it even says they will charge in AUD (lies). Secondly on their website it states for international packages they use DHL. They did not ship my package with DHL, they used Australia post/ Usps. I tried to contact them about it but no response. They are not transparent and information is inconsistent. I would not buy from them again.

I’ve ordered a lot of apparel from princess highway and it’s always so cute, made with real fibres (so much linen and cotton, love that) and I get SO many compliments on my coordinations with their patterns. Sad to find out that they have so many negative reviews despite being one of the cutest storefronts I’ve ever seen. Really perfect clothing if you work at a fun office. One thing I will note is that shipping to Canada from Australia takes a long time and at times, the duties are nuts. I order a lot of things from out of the country and this isn’t unique to Princess Highway. Definitely go into it knowing that and give them some grace for things they can’t control.

I saw 3 cute smock dresses (Harvest Smock Dress, Enid Smock Mini Dress, Koala Smock Dress) on their website and was hesitant to order them based on the reviews here. Maybe it was because I paid for express shipping but they all shipped together quickly and arrived about 3 days after ordering. I will say that the fabric of the dresses feels thinner than the older smock dresses of theirs that I own.

I returned my order by express mail for a size exchange. Postal Tracking confirms they have received the item, but no confirmation email on order status has been received The company’s customer service telephone number is unanswered. No customer service email address is provided. In other words, the company does not want to receive contact from customers.

Fantastic quality and beautiful clothing, arrived on time and as expected.