Priceline Tracking Order Status

Angelina is the best. Our flight got canceled because of strike. She was helping me the whole night to figure it out and find the next available tickets. She was always calling back to check in with me. Answered all of my questions and saved our trip. Thank you so much for outrageous service, you are the nicest customer service that I dealt with!

Good customers service Joey help correct last name issue

Angelina was amazing and also patient.I am not the easiest customer and have many questions and she stayed calm and was very knowledgeable.She got me.exactly what I needed at the best price,this is why I always come back to do buisness here

Nowadays, there are many websites that sell flight tickets, but many tend to mislead customers. I thought Priceline would be different because I had booked flights with them before. However, all crows under the sun are black. The only difference is the shade of black. I had booked a flight from Expedia.com three days prior. They sent me a confirmation email right after I booked, and my bank also confirmed the transaction by email. But I didn’t receive any ticket information from the airline even after 72 hours, which caught my attention. So, I called Expedia.com and was told I either had to pay about $1,000 more to get the tickets or pay about $900 in cancellation fees. I had to call my credit card company to dispute the transaction. Then, I turned to Priceline.com to rebook a flight. One of Priceline’s representatives planned and sent an itinerary to me. Around ten minutes after I registered all passengers’ IDs and paid with my credit card, I was told that I had to pay $300 more to get the tickets. She even took about $20 in tips from me, regardless of how angry I was. I really can’t believe how a well-known company like Priceline could treat their customers like this.

Our agent, Catalina, was very professional and courteous. She was very patient and helpful as we checked alternative dates.