Prezzybox Tracking Order Status

I don't usually do this - my life is busy enough! - but I happened upon these reviews for Prezzybox, which would have you believing the company is basically run by a bunch of ex-con scam-artist cowboys doing business out of a broken down caravan (intent on taking as much of your money as possible before disappearing to the Maldives forever), and I felt absolutely obliged to come to their defence. Now look, I don't know which of these reviews are true, or whether there is just some bizarre agenda here by a handful of disgruntled whatevers, but I'll say this: I have used Prezzybox perhaps 10-15 times over the years, and EVERY SINGLE TIME I place my order, receive my parcel in perfect time, everything is inside it, and all is right with the world. I would not hesitate to recommend them and think it is wholly unfair that they are being portrayed as no better than a horde of bank robbers pulling off a nationwide heist. I placed an order just last week for a friend's upcoming birthday. I didn't receive an email to confirm the order (probably because I always check out as a guest) and so contacted their team, just to confirm the order had been received. Despite it being a Sunday (!), I got a response within 2 hours, so yeah, I wouldn't exactly call their customer service shoddy either. As always, got my package a few days back, everything good, nothing broken or missing, bingo! Wholly unfair bashing of Prezzybox on here and I wish the majority of people, who have no doubt had a positive experience with them, would pipe up. And no, I don't work for them, know any of them personally, blah blah blah. I'm just a guy who bought a lot of cool stuff from them and have been completely happy with the service, hence why I keep coming back. Oh, I almost forgot: Was once disappointed with a product from them (the shower steam tablet things that didn't smell of anything) and they refunded immediately, no quibbles. What an awful company!

Invested in a Spahaven foot bath, arrived quickly, well packed, its a bit pricy but as they say you get what you pay for most of the time, it works well and and well worth buying will shop with this company again

My daughter’s slippers eventually arrived for Christmas following me chasing them up. All well in the end and slippers fine.

Although there were problems with delayed delivery, I was very pleased with the goods I had ordered I will definitely use them again

I ordered a gift online to be delivered to a friend, but I discovered the billing address was set to the same address as the delivery. I wanted my own address to be the billing address. Prezzybox.com. have a 24/7 phone service and it was answered quickly. I actually spoke to a real person at 11.00pm on a Saturday night. The lady corrected my order's billing address and sent me an email to confirm the change, within a short time of me making the request. Brilliant service.