PowerDot Tracking Order Status

Button broke on powerdot ,no customer service or repair service. For the price total waste of money. Customer support is non existent.

Good product by support is terrible. I have had PowerDot for a couple of years. They work great and initially when I had some problems support was great however that seems to have completely changed. I had a simple problem that I referred to support via their app and I was just told as the PowerDot was out of warranty there was nothing they could do. I wasn’t asking for the items to be replaced just some advice. Avoid them

Tried to get replacement dots, contacted customer service, still waiting for a response 3 weeks later. Terrible customer service. Would never have invested in the product had I known you can't get replacement dots.

We hit a few hiccups with the delivery, and have to exchange a few emails back and forth. But to be fair they were quick to respond and make things right. A 4 stars only cause things could have gone smoother. Product wise, it works and has what it says on the box. Let's see how it works!

I can concur with other feedback here - great product but disappointed with the awful service. The company should consider using a better postal service company rather than ‘fobbing off’ your customers. I’ve ended up having to buy the replacement pads elsewhere during the long delay. I would have chose a TENS product from a competitor if I’d have known that this is the kind of customer service I’d receive.