Positive Promotions Tracking Order Status

I will admit I was hesitant after reading reviews. I requested a sample first and was put in touch with a dedicated account exec John. John went above and beyond to ensure that my order was completed and correct. The product was as expected.

Positive Promotions is a reliable online store to order in bulk, promotional items. They mailed out my items and I received them very quickly and all items were exactly how I ordered them. Quick service & delivery & very friendly, helpful staff.

The products are very reasonably priced. Where they get you is in the shipping. $37 to ship my shirts. :(

Their customer service is certainly lacking. I placed an order for bulk Father’s Day gifts for my church. I received no correspondence from them after the order was placed except for the order confirmation. It took several emails and phone calls to get reassurance that the order was being worked on. With that being said, I received my order in a timely fashion and am satisfied with the product. They are a reputable company, but their communication is far from desirable. I will choose a different company next time.

I was relatively happy with my order. It arrived earlier than expected and the cups were of ok quality. I personally don't think they are worth the price that is being charged but it's a great gift to give none the less. However, the problem I experienced happened when one of my employees opened her gift (a cup with a saying on it relating to teachers) and it was a saying for a nurses assistant. Not the biggest deal in the world. Luckily I had an extra one that was correct that I just exchanged with my employee. When I emailed Positive Promotions to let them know of the mistake they never responded. I then followed up a few weeks later with another email asking for a correction and they still haven't responded. They got their money and now don't care about correcting a mistake they made. Very disappointing.