Poshmark Tracking Order Status

I don't have much to say, but my mother used to be on Poshmark 24/7. This eventually got us into some credit card debt. I'd say Poshmark is very addicting, which is good for Poshmark, but not your bank account. But overall there are some great people on Poshmark who sell decent items, so maybe check Poshmark out! (with a budget, of course.)

My review of Poshmark is as a buying customer AND a 5-Star Poshmark Ambassador Seller. Following is an email I sent to the Poshmark Executive Team, to which I have yet to receive a reply, AFTER my request to return a purchase was denied: Dear Poshmark Executive Team, I am contacting you regarding an extremely disappointing recent experience that has severely damaged my impressions of your Customer Relations Management team, as well as my business partnership with you as both an Ambassador Seller AND a repeat customer. I submitted a request to return and receive a refund for Order Number 670202ef49438a9fef6a97cd because the size of the clothing item purchased is incorrectly labeled by its manufacturer and also incorrectly stated in the listing by the Seller. Per YOUR instructions, my Return Request (q.v.) provided indisputable photographic and descriptive proof of both of those claims. In spite of this—AND the fact that I was required to pay a mandatory "Buyer Protection Fee"--my initial and escalated requests were denied, based on completely irrational logic and irrelevant citation of your policy (refer to my correspondence with Gayathri, et al, for specifics). Given the fact that the labeling error in this case lies neither with the Seller, Poshmark nor myself, but with the manufacturer, a very minor loss-making "good will" resolution on the part of Poshmark is undoubtedly what the vast majority of both your buyers and sellers would expect, especially since there is no chargeback attempt involved. As someone with over thirty years of experience in Customer/Client Support, Inside Sales, eCommerce, Order Fulfillment, Technical Support, Billing/Finance, Account Analysis, Data Collection, et al., in Leisure Travel And Tourism, Transportation, Meetings And Conventions, Association Management, eContent, Education Technology (EdTech), Publishing, "Big Data", General And Specialty Retail Sporting Goods and Medical-Healthcare/Consumer/Business-To-Business and Qualitative/Quantitative Market Research (including as a Customer Service Manager)—and who has, among other things, created conducted New Hire and Peer Counseling Training and created related Training And Development job aids--this is one of the worst incidences of mindlessly robotic customer-facing dispute resolution and Terms And Conditions application I have ever witnessed. It is absurdly unethical, blatantly deceptive and borderline fraudulent for you to collect, WITHOUT an Opt-Out choice, a Purchase Insurance fee when, in this case at least, you repeatedly refuse to honour a legitimate and substantiated claim. It is ABSOLUTELY OUTRAGEOUS for you to suggest that I recoup my purchase cost by re-Poshing the item when that would generate revenue for you literally coming and going, but would leave your customer with the proverbial short end of the stick. I am not expecting preferential treatment as a Poshmark Ambassador Top-Rated Seller--and, as the saying goes, It's the principle of the matter. What my complaint should convey to you, especially in light of the ill-advised recent pricing and fee structure changes that, not surprisingly and as I predicted, you were quickly forced to abandon before it injured your reputation AND your EBITDA, is that maybe you should focus more on identifying pro-active, user-friendly and value-oriented ways to improve your point-of-purchase and post-purchase Customer Experience, instead of resorting to nickel-and-dime shell games to pad your margins. A Chicago apparel retailer once famously and correctly said, An Educated Consumer Is Our Best Customer. He can also be your biggest critic, with more online/social media channels than ever to do so. Even worse, he, and others, can potentially stop being your customer at all.

This is crazy how they start charging protection buyer fee plus tax. Im no longer buying things from poshmark anymore cause its getting expensive.

Poshmark recently changed their sellers fees..which helped the seller be able to afford to take offers ..from buyers.. I was able to take a lower offer without losing money..or just break even..I'm not a store..just trying to let go of some expensive items..now within a matter of weeks..they have out it all back on seller at 20%.of your sale price taken away again .going to try to find another selling platform that charges less..all this does is cause the seller to have to price it higher..

I used to love this app til the started charging basically the same or more as shipping as a "buyer protection fee" . I hope the company sinks to the competition. The got too big and think they can screw buyers and sellers at the same time.... Don't use it, I'm going to stop as well