Poppy Shop Tracking Order Status

I placed an order for poppies in advance for Remembrance Sunday, which unfortunately never arrived. However, I was able to easily contact the shop and was offered my money back or place a new order. I was able to speak to the same lady in customer service on several occasions. She was very understanding, polite and efficient. I was able to replace my order and have since purchased further products for a Christmas present, which had arrived promptly. I can appreciate that multiple orders can be difficult to manage, as everyone was probably ordering poppies at the same time. I would like to comment that the customer service I received was outstanding!

I bought 2 poppy pins with words...Lest we forget ... under the poppy and they are really lovely. They have stayed on my jackets since I bought them.You just push the front part into position on your coat with the pin through the material and squeeze the attachment on the other side and it fits onto the pin. You will need to wear glasses to see it but once on it is secure, looks nice and shows your support for the forces, for your country and for the British Legion. I am very pleased with them. Lorna Lea.

I bought a shawl for Remembrance Day. It is beautiful - the colours are wonderfully bright and the texture of the fabric is so soft and warm. I love it. However, I would warn other customers that the small photos are not a good representation of the colours. The large group photo is much more accurate. The one I bought is 3rd from the left.

All three arrived within a few days. They’re beautiful brooches. However, the small round wreath poppy pin broke as soon as I opened the pin/lock. Far too delicate. A real shame as it has snapped clean off and it was stunning.

The Poppy is a symbol that represents ALL service personal that have represented our forces over many years, by sacrifice and injury. I’m disappointed that the RBL have tried to remove the main purpose of the poppy by going woke.