popmarket Tracking Order Status

I ordered a vinyl record, and it came damaged. The sleeve was all bent up. I emailed them to try and get a refund. Took two days for someone to reply, and they asked for photos. That's fine. I send them photos of the damaged item. Another 2 days for them to reply. They told me they would mail me a return label. It took over a week to get the return label. Why wouldn't they just send me the PDF to print it myself? Once I sent back my item, I was told I needed to way 30 days to get a refund! Crazy! It's going to take nearly 2 months to complete my return! This is awful. Don't buy from this store!

DO NOT PREORDER WITH THEM. I preorder some plushies back in May, with a ship date of June 16th. The release date keeps getting pushed back with no notice, and I have contacted them a handful of times with no results. It is now October 27th and still have not received my order. Don't preorder with them, you'll never get it.

Awful customer service They sent an Item with a missing part and they make it hard to get a replacement. Avoid this vendor.

I pre ordered a couple of the super 7 transformers series 5 grimlock figures . This was my first time hearing about and using popmarket . Their communication was awesome . They shipped my orders on time and they were safely packaged . I’m very happy with popmarket. I will refer them to my friends and order from them again . A+++++

I ordered a $60 vinyl record from Popmarket.com. It arrived perfectly packaged and on time. I was worried because the price was really good and I had not seen any other reviews on here. Thank you Popmarket. Delighted with my purchase.