PhonePower Tracking Order Status

I used Phonepower for many years; until recently they were o.k. I did have several periods during which calls would be dropped at random intervals; eventually my account was relocated to another server and service was acceptable. But recently I discovered that their Fail-safe phone number (the number you have calls forwarded to if your internet goes down) simply didn't work. Calls were just sent to voicemail; they were NOT forwarded to the cell phone number that I had provided. Months passed and this problem was not fixed. And I discovered that I couldn't change credit card information on their website; erroneous error messages were generated when I tried. Staff suggested that I call them and do it by phone but for me that is not an acceptable solution. Finally, nothing has changed on their website in years. It is abysmally slow, and not user friendly. So I have changed providers.

Phone Power is an excellent voip provider. My new order was processed in a timely manner and tailored to my needs. The support staff is very helpful and professional.

LOVE Phone Power and all it offers. Great people to work with when making the change to save money.

The service works great! I’m satisfied…

It has been an exasperating experience. It has taken nearly 2 months to get my numbers ported from ATT. I get a slightly different story each time I call support. At one time I was told everything was good, the numbers were ready to port, and I would have my devices in two days. That was about three weeks ago. It's probably ATT's faulty but I still don't have the service or the devices and I'm frustrated.