PGA Tour Superstore Tracking Order Status

Today I spent about 45 minutes with Gene at the 75 and Plano pkwy store. I have worked with Gene on and off for over the last 5 years and truly admire his knowledge and willingness to work with mid to high handy cap golfers like me. Generally, I shoot in the mid-nineties due to 2 or 3 bad holes. LOL His entire focus is on improving my golf game and finding what club works the best for me. As in the past Gene went through his basic Q & A to determine what clubs would work the best based on my swing and characteristics. After evaluating my swing, he recommended 3 different clubs that could produce better ball strikes and reducing my score. It didn't take long for us to discover which club was the best fit, which I ended up buying. I truly appreciate the PGA store for having pros like Gene and others to help with the tough decisions.

This is for anyone that is looking to upgrade, and/or change their present golf clubs. The PGA store on 75 and Plano Parkway is an excellent store for sampling and filling all of the latest and greatest clubs,however; the key to fitting new clubs is the professional fitter that you’re working with. Some are better than others. I have been working with Rick at this PGA location for over five years now, and absolutely extremely pleased with each and every time I have worked with Rick and or called and discuss options with Rick. It’s very rare in today’s world when you have someone in a big box store that actually takes the time to listen to everything that concerns you regarding your game and then works with you on improving your game as long as you’re willing to hit balls. I would never consider going to anybody else except Rick when it comes to golf equipment, instructions, and in general advice. I’ve been playing golf for over 45 years now, and Rick is head and shoulders above anybody else that I have ever worked with. I have the greatest amount of respect for his knowledge experience, and willingness to always give his honest evaluation and suggestions.

Wow! What a refreshing experience. Corporate/Big Box stores, please take note of the PGA Golf Superstore's business model. While the PGA Golf Superstore is a corporate company, the minute you want in, you do not get that feeling. It is evident that the store is about established long-lasting relationships with their customers, hence my reason to write such a review. The staff is warm, friendly, inviting, knowledgeable, accommodating, willing to educate and explain products, and makes customers feel like family. Needless to say, the PGA Golf Superstore has certainly exceeded expectations. I am now a loyal customer.

I received a code for free shipping and when I applied it I got a notice it was not accepted. I called customer service and they said to try again and was not willing to take care of the situation when I asked for help. You have lost a customer and I will spread word of this to all my golf buddies at LPGA in Daytona Beach

They took my order online and it sat in 'processing'. I tried emailing customer service and got NO REPLY. SHAME! Today, by phone, they did immediately begin processing my cancellation. (I went directly to Foot Joy and bought the product.) Advise: Avoid PGA TOUR Superstore Online.