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I’ve been a customer of Petsy for over two years now and have been incredibly happy with their customer service when I’ve dealt with them.

Most pleasant insurance company I’ve ever dealt with! I had a bunch of questions on dog insurance and the Petsy team were so patient and explained everything clearly to me. If only all customer service was like this

Great company highly recommendedThis is simply the best company to deal with!!!! I cannot say enough about Petsy, my Wolfhound Phelan had a seizure and a very expensive procedure and they sorted everything per policy. The ladies who looked after us where amazing to deal with. A great experience in a difficult time.

Petsy's customer care team is dedicated to their cause and they are very kind and patient over the phone. They were very transparent with their policies and guided me through all of my queries. It is clear they know what they are doing and why they do it, very professional and also personable team.

I experienced very good customer service and Fast claims experience with Petsy insurance. The staff are attentive and follow up as well as being helping in a very stressful period. I recommend starting pet insurance early as we did not with one pet and it was very costly. Thank you Petsy team