Pestana Tracking Order Status

Pestana royal funchal madaira. 4 sterren en daar houd het op. Verouderd hotel, oude matrassen en verouderd meubilair. Klachten getoond aan het personeel maar ze doen er niets mee, je moet de manager aanspreken en dan gaan er deuren open. Eerste kamer met zijzeezicht was voorzien van extra zicht op een grote snoei container . Een nieuwe kamer gekregen met zeezicht ,op een gang waar ze werkzaamheden aan het doen waren. ALL IN het woord zegt het zelf, wel hier moet je bijbetalen voor de dranken die het meest gebruikt worden zoals donkere rum, whisky en speciale cocktails. 8€ st. Eten 4 sterren, heel gewoon, niet slecht,zeker geen 5 sterren. Op de gangen ruik je uitlaatgassen tijdens lossen laden van benodigdheden voor het hotel, ze laten de bussen en klein transport stationair draaien aan de ingang . Niemand die dit in vraag stelt . Besluit: ga je voor budget zogezegd 5 sterren dan veel succes. Voor ons is 5 sterren een ander niveau waar alles top moet zijn.

We stayed at the Pestana Porto and the Pestana Lisbon in September. In Porto the service in the bar was appalling due to a wedding, it would appear that residents come second even at £400 per night. We were then charged 4euros for the receptionist to order a taxi on our behalf. I personally would be aware that they are very good at taking promotional photos of a palazzo and then showing you to a bedroom that is like a Premier inn. Charles Tomkinson

I stayed at this hotel checking in was 4 very late in my opinion, having travelled 4 hours at the location in Battersea London we arrived after 5, only to be told it was not ready, in a very rude and abrupt manner, I do not expect reception staff to act this way, we had another 25min wait. On the ⛳ the hotel room was excellent pity the staff aren't.

Pestana Casino - Madeira Gone downhill no longer a 5 star ! Dirty bathrooms and shabby bedrooms Needs a major overhaul and some TLC Black mould round the shower Extremely noisy main road Very poor housekeeping No mini bar or coffee/tea making facilities Very expensive Spa treatments Casino tipping out time 4.00 am causes major sleep disturbance if on that side of the hotel. However breakfast choices good and most of the staff friendly and accommodating!!

I had an amazing experience at Pestana Park Avenue New York! The staff treated us like family, incredibly warm, kind, and solution-oriented. From the moment we arrived, the welcome was exceptional. The hotel itself is incredibly clean, quiet, and the beds are super comfortable! A lovely surprise was arranged for my daughter’s birthday, which made her feel so special. Most importantly, as a Black man, I am often treated differently because of my appearance, but at this hotel, I experienced the exact opposite— I was treated like family. I can’t thank the staff enough for making our stay so memorable. Highly recommended!