Perky Jerky Tracking Order Status

RED FLAGS, 1. Refunds to cancelled orders not done & 2. No communication back from Perky Jerky website if refund related message sent. BUYER BEWARE! The products I purchased were acceptable. However, waiting weeks for a shipment after payment was processed. I do not mean, pending transactions, Perky Jerky takes your money on products shown as "In Stock". It can be 2-4 weeks just to get it shipped. In my experience all other online purchases I made remained pending until actual shipping day. I cancelled an order due to a over 2 week wait to be shipped. I asked for immediate refund to my card, it has not been completed. I sent a message asking why a refund was not even pending. No reply yet. But when buying my messages got a same day reply.