Pebblebee Tracking Order Status

Very easy to set up and elegant devices with a long battery life. Within Bluetooth range they are very easy to find.. within Google's find my device network I'm not sure yet.. they are probably as good as any device can be .. I bought from pebblebees site and they were delivered promptly

[Taxes and import duties] Below are two problems which I resolved after talking with customer service. I include the resolution after the description of the problem. 1. When listing values of items on the package, they don't include price decreases related to buying 4-packs and discounts. For me, the stated value was close to 2 times higher than what I paid, which basically doubled duties and VAT I had to pay for the package. Resolution: Pebblebee reimbursed me for the difference in tax I had to pay. 2. During ordering, they claim that taxes are included, however I still had to pay VAT when the package arrived. The price didn't lower when I filled in the shipping address, indicating I paid the VAT twice. Resolution: I didn't pay VAT twice. According to Pebblebee, this "tax included" message is only invalid for customers in Switzerland due to being in Europe, but not in EU. [Customer Service] They reimbursed me for additional taxes I had to pay due to incorrectly stated values of items on the package, but they couldn't help me with my trackers not pairing (I managed to pair them eventually without their help). [Trackers] The trackers work well, but there may be issues with pairing. Particularly on Fairphone, it was impossible to pair multiple trackers (2-3) during one day and I had to spread out the pairing process over multiple days.

Quite a good solution to tracking your devices, easy to install but a little disjointed when it comes to using Google Find My Device. The trackers show up on android devices when using the google app, but fail to show up on my iMac when I open my google account to Find my Device page. My other Android devices show up but NOT my Pebblebee Clips. This is MOST dissapointing. but having said that, the tracking of a lost device or item, that it is attached to, is genius and the alarm you can trigger is loud and the flashing light would allow locating the device even in total darkness. Only got the devices today but have heard that the battery generally requires charging about once every 12 months. Once a month would be sufficient for me so I will be delighted if it lasts as long as suggested. All in all, I can recommend this item.

The Pebblebee trackers work fine via bluetooth when you are very near, but that is not why I bought them. I was never able to find them via the Google Find My network. It just doesn't work. I believe the Find My network is still being rolled out, so maybe these trackers will work in the future as more devices join the network. Now, however, these trackers are useless.

The Pebblebee device works well provided you're nearby and can connect to it via Bluetooth. The alarm sound is loud and the light works well. Good that it's rechargeable. Unfortunately if you're not within Bluetooth range then the Pebblebee is effectively useless. It's hamstrung by the Google Find My Device app which needs multiple android devices to be nearby simultaneously before it will give a location. Until Google change the default settings on the Find My Device app so that the default is 'with network in all areas' on all android phones then Pebblebee and similar devices just won't live up to their full potential.