PAX Labs Tracking Order Status

Ordered a pax plus got it yesterday opened it missing a raised mouthpiece

Ordered a Pax 3 in April 2022. The product is nice. Heats up quickly, although it gets really hot after being used for about 5 minutes. The battery now only lasts approximately 30 minutes before it dies. I'm a pretty casual user. I use it on average 3 times a week. Tried having it replaced through the advertised 10 year warranty but was told normal battery degradation is not covered. I would agree except we're talking about 1/3 of the battery life the device has when it was new. That's not normal degradation in my books. Nice device but the warranty is a joke.

I am frustrated with the device It shows fully charged but i can only do 2 sessions with it and it’s so annoying. Edit: I have Contacted with PAX company after weeks They told me i got replacement Thanks for the company.

It seemed that was not a function on pax that allows you to connect with an app that measures a how much you smoke so that you add it to your Heads up Health app that your Doctor uses to aggregate your health data. Real lack of imagination in my view.

I love pax and have owned a pax 2 2x pax 3 and have just bought a pax plus. I love the pax products they have been a game changer for me and my health. They last a long time and are very resilient, my only concern I might raise is that the rubber around the operating button degrades after a few years. Consequently the button becomes difficult to operate eventually and my otherwise functional pax vape is eventually rendered useless. The pax plus notably exhibits a more consistent vape at lower temperatures- avoiding the unit becoming overheated