Patch Collection Tracking Order Status

They had a design that had three options; "sticker," "iron-on," and "sew-on"--I chose the iron-on option, and believed that meant a patch. From PatchCollection. Weird, right? I requested the correct item and was told I got the correct item... then they removed the "iron-on" and "sew-on" options because they were confusing. Terrible customer service. Terrible company.

I ordered 3 patches that were to arrive on 10/11/22 to see on jerseys we bought to wear to a playoff baseball game. It is now 10/13 and they still haven’t arrived and now tracking info says they won’t be here until after 10/14 or game day. I highly recommend NEVER buying from this company as timely delivery is an issue. I now read other reviews about the same issue. Had I known, I wouldn’t have ordered from them.

Ordered a patch. The patch was not delivered due to a delivery issue. I asked them to send me one to the correct address. Took days for them to tell me that once they get it back in the mail someone would coordinate delivery with me. It has been a week since it got back to them and my last couple messages have gone unanswered. Seems I may just be out $20 because these people are incompetent and customer service is nonexistent. Don't shop here.

The detailing on the patches is 1:1 what you see on the site; no catfishing here. The shipping is fast as heck and the quality of the patches are dope too. Will buy from again and recommend to others too.