Partzilla Tracking Order Status

It feels like every time I contact them I deal with a new person who has no useful response to my previous question, but is more than happy to repeat the same instructions that didn't work the first time. When I called last time at their request to finish the sale, I was on hold for 10 minutes. Only to be told that they were out of stock. Why would they tell me to call if they knew they were out of stock? If they didn't know they were out of stock, why didn't they know that? They have immediate access to your entire inventory, I do not. I have no plan to call their company again and wait another 10 minutes on hold for this process to be possibly resolved when in the 21st century there's no reason why it couldn't have all been done electronically. I trust that the information I'm being given by company representatives is honest and accurate but that hasn't been the case. It's simply been promises that are not kept. It's weird that this has been so disorganized. I expected better.

I am writing to try to find out if Partzilla is related to Boats.net, because I see references affirming that on the web. The tactic of showing stock, but then simply doing nothing seems to be a common thread for the 2 companies. I had this experience with Boats.net and now I see that my part is showing as '2 in stock' at Partzilla. Are they lying through their teeth? I'd like to hear a response from them. If I get what I'm looking for, I'll give 5 stars.

Ok it took 2 months to ship to the uk but they came and at a good price as promised, shipping times in the uk are not good. Thanks Partzilla.

Excellent. Been buying products from Partzilla for a while. Excellent communication and fast answers. Helpfull staff when needed and always in touch with the customer if something is delayed. Thank you very much.

Its usually pretty easy to find what I'm looking for. For simple parts they are in stock. For the more unusual parts they are not in stock but it doesn't take too long to get to my door. I have been very satisfied with partzilla....so therefore I'm a fan.