Paper Culture Tracking Order Status

Their website wasn't working properly (saving) and I helped them discover this. After working with them for 2+ hours they wanted me to let them do the order without me seeing it and I would have to trust what they did for my holiday cards would be correct. All they offered me for all this hassle was $20 off. Terrible company customer service.

I purchased cards for our family, and two of our businesses. I was told the order would ship on 12/6, then 12/7, then no one responded to us for days when we requested a date after the initial date had come and gone. Finally got a response and were told it would be 12/15, 12/16 at the latest, and just were told it’s now 12/23 and won’t arrive until the day before or possibly after Christmas. We now have no cards for our family or either business/corporate cards. On top the representatives offered a trite apology and the tone has been incredibly unapologetic. Do not use!!

I ordered return address labels to determine the value and appearance of this vendors work before I placed an order with them. The labels were not as expected and way over priced for the product that I received. The labels are printed on a sheet of labels and the width of the label is too long and there is too much blank space on the label. These labels should have been printed on a smaller size label. I will not be able to use these labels and will be ordering from another vendor. Review date 12/28/2020