Titan Attachments Tracking Order Status

I ordered some pallet forks not knowing much about the company. The forks shipped quickly, and I was constantly kept informed about the status of the order. The forks arrived, and although I had ordered 48-inch forks, I was sent 42-inch forks. Immediately I was thinking of all of the hassle I would have to go through to get this right. The forks weigh 200lbs so I thought for sure I was going to get some pushback on sending them back for an exchange. I called the support number and was speaking with a real person within less than a minute. She asked me to send in a couple pictures just to verify. Afterwards, she handled the situation quickly. Before I knew it, I had another set of forks on the way to me and a shipping return label sent to me to send the old ones back. I waited until I received the correct product and then I sent the incorrect item back. The company made the order right and handled it the way I would've handled it if I owned the business. They earned my trust, and I will be purchasing several more attachments from them in the future. The forks are good quality and exactly as described. Thanks for a great transaction!

The lady and man I worked with were vert good and I would work with them any time. I purchased a 600 unit about 9years ago and gave it some heavy yard work on 10 acres of land. My neighbor broke the unit and purchased a new one, a 400. This unit is no where the quality of the 600. If I could sell the 400 it would be gone

Recieved my item quickly. Notifications were sent for good communication.

Everything I have purchased from Titan has arrived quickly, been easy to install, and quickly used. All my attachments have made my life much easier.

The Titan products that I have purchased so far are great. They are well built and virtually indestructible. The only issue I have is with their delivery system. Products were late and updates and delivery times were severely lacking.